Think of us as your Personal Travel Assistant and you will really enjoy the safety and comfort of being able to reach us at all times. Our role is to respond to your requests, anticipate your other needs and, in time, get to know your tastes and preferences.
When contacting us you will interact with an experienced person who has intimate knowledge of Chate'au Woods as well as of what our destinations in Wayanad has to offer. By understanding your needs and expectations, he will create the right package for you with the most suitable options that really meet your holidays' criteria.
Right after your booking is confirmed, you will receive a Guest Preferences form, where you can let us know of everything that you would like us to arrange before your arrival. Our concierge will meet you at your point and escort you to Chate'au Woods. Once you have settled in, he will be on hand at all times of the day to assist you with everything you may need.
Our team members are locals from the nearby estates, often having spent most of their lives there. They are chosen not only for their intimate knowledge of the estate, but also for their ability to identify interesting events and activities for each guest and they are encouraged to be proactive. They can advise you about the local lifestyle, or arrange a visit to the local tribal place or take you fishing the next morning.
There is practically no limit to what we can arrange for you. From luxury rental vehicles and helicopter transfers to personal yoga trainers, or a birthday party! Below is a list of services we usually arrange for our guests. Let us know the kind of activities you like and allow us the pleasure of suggesting you a few exiting ones.